1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 4.20 LPA
Experience dealing with queries via email is essential
Previous E-commerce experience desirable
Assisting with customer queries on marketplace messages for Amazon/eBay/Websites and ensuring customers receive a response within the 24-hour response time limit
Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assisting on customers who may have received their ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
Not Disclosed by Recruiter
The job description is as below:
conducting customer satisfaction surveys to understand what areas of the company's services need improvements
catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
curating streamlined email and social media communication mediums for offers, updates and ...
2 Opening(s)
0 To 1.0 Year(s)
3.00 LPA TO 3.60 LPA
Job Description
Freshers to 1 year of experience candidate preferred.Excellent English Communication is a mustLearning enthusiast
Presentable skill is a must
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Monitoring the work of individual representatives ...