1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
Not Disclosed by Recruiter
The job description is as below:
conducting customer satisfaction surveys to understand what areas of the company's services need improvements
catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
curating streamlined email and social media communication mediums for offers, updates and ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 4.20 LPA
Customer Service Advisor to join our team for an online retailer. The ideal candidate will be responsible for responding to customer inquiries and messages via the Amazon platform and Zendesk, which includes managing interactions on eBay and our website. Exceptional written communication skills in English, along with the ability to ...
2 Opening(s)
0 To 1.0 Year(s)
3.00 LPA TO 3.60 LPA
Job Description
Freshers to 1 year of experience candidate preferred.Excellent English Communication is a mustLearning enthusiast
Presentable skill is a must
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Monitoring the work of individual representatives ...
2 Opening(s)
0.6 Year(s) To 2.0 Year(s)
1.20 LPA TO 2.40 LPA
JOB SUMMARY
Procure hotel confirmation numbers: Reach out to hotels (via call or email) or suppliers (via email) to obtainthe necessary confirmation numbers for reservations.Update the Stuba system: After obtaining the confirmation numbers, input them accurately into the Stubasystem to maintain proper records.REQUIRED AND DESIRED EXPERIENCE
Strong verbal communication skills (ability to ...