1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Role purpose Provide a responsive, customer-focused first point of contact for colleagues across the business. The role logs, owns, diagnoses and resolves common IT incidents and service requests at first contact wherever possible, escalating effectively while keeping users informed and maintaining accurate ticket records.
Key responsibilities End user support
Provide telephone and ...
1 Opening(s)
4.0 Year(s) To 6.0 Year(s)
Not Disclosed by Recruiter
1) Principal Purpose – To ensure the quality support provided to all the Company Colleague/Customers.
2) Duties
(A) To help with any Support requests logged with Application Support Team for the range of applications.
(B) Coordination with Development Team and Customer/User throughout the support lifecycle for logged cases. (Requirement gathering/ documentation/ communication ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
1) Principal Purpose – To ensure the quality support provided to all the Client/Colleague/Customers.
2) Duties –
To help with any Support requests logged with Application Support Team for the range of applications.
Coordination within the Team and Customer/User throughout the support lifecycle for logged cases.
Create and Manage Application support knowledge base documentation.
To ...
2 Opening(s)
3.0 Year(s) To 6.0 Year(s)
5.00 LPA TO 12.00 LPA
Desired Candidate:PROFICIENCY IN COMMUNICATING IN FLUENT ENGLISH AND IN A PROFESSIONAL MANNER IS AN ABSOLUTE REQUIREMENT FOR THIS POST.
Experience: Minimum of 3years of experience in BA Role
Required Skillset:
Exceptional analytical and conceptual thinking skills.
Excellent problem solving skills
The ability to influence stakeholders and work closely with them to determine acceptable solutions.
Excellent communication, ...