CRM Executive - Export
1 Nos.
80016
Full Time
1.0 Year(s) To 3.0 Year(s)
2.40 LPA TO 3.60 LPA
IT Software- ERP / CRM
Printing/Packaging
Job Description:
Duties & Responsibilities:
- Responsible for handling email communication of all export clients with very prompt response - max within 3 hours.
- To address customer inquiries and complaints and escalate to the concerned department and provide the solution to the client on a prompt basis.
- To maintain export databases, records and reports of physical and soft copies.
- Develop and implement continuous improvement initiatives to optimize export operation.
- Responsible for sending Quotations for all Export Inquiries received from customers with the help of the Finance team.
- To Execute all the Sales Orders in the system, communicate delivery timelines and follow up with the operation team to be delivered on time.
- To Coordinate with customer for Design & Sample Developments with respective teams.
- To Send Export Documents post dispatches are done and Collection of payment to be done with all clients.
- Plan and coordinate online meetings or conferences call between Company Team and export client whenever required.
- Need to work after official hours to provide immediate response to clients of regions like the USA, Canada, Europe, UK, Africa and Australia.
- Need to travel once in a week to Unit 1 at Kadi.
- Will be also responsible to handle our social media in future.
For more details share your resume on prutha@postaresume.co.in or call on 9328361089
Key Skills :
Company Profile
Company is Bopp And PP Bags Manufacturer since 2011
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