Production cum Service Engineer for a leading Engineering company

Job Description:

We are looking for a dedicated Production cum Service Engineer with strong technical knowledge in mechanical and plastics engineering. The role involves commissioning of supplied equipment, coordinating with customers and factory teams, and providing after-sales service and training. The ideal candidate should have hands-on experience in engineering machinery along with good customer handling skills.

Key Responsibilities:

• Handle commissioning of supplied equipment with sound knowledge of both electrical and mechanical systems.

• Coordinate with customers to ensure availability of utilities before equipment installation.

• Plan and confirm customer visits (on-site/phone) before commissioning work.

• Work closely with factory staff to align resources and activities for smooth commissioning.

• Provide maintenance and operation training to customers post-commissioning.

• Conduct regular customer visits or follow-ups for after-sales service and support.

• Address customer queries, resolve technical issues, and ensure high satisfaction levels.

• Maintain service reports, documentation, and updates for internal records.

Qualifications & Skills:

• Diploma / B.E. in Mechanical or Plastic Technology.

• Minimum 1 year of experience in an engineering/manufacturing company.

• Strong knowledge of mechanical and electrical systems.

• Hands-on experience in equipment installation, commissioning, and servicing.

• Good communication and coordination skills for customer interaction.

• Ability to travel for customer visits and service requirements.

• Problem-solving attitude with customer-centric approach.

Benefits:

• Competitive salary package.

• Exposure to both production and service functions.

• Opportunity to grow in a dynamic engineering environment.

For more details call on 93283 61089 or send your cv on prutha@postaresume.co.in