CSR for a leading IT company

CSR for a leading IT company

POST A RESUME
1 Nos.
15368
Full Time
4.0 Year(s) To 5.0 Year(s)
2.50 LPA TO 4.50 LPA
ITES / BPO / KPO / Customer Service / Operations
IT-Software/Software Services
Job Description:

 

 

  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills

For more details call on 70-43-21-41-51 or send your cv on netal@postaresume.co.in

Company Profile

A digital marketing agency in Ahmedabad, Act Digital is meant to provide 360-degree solutions for a gamut of services like brand strategy, conceptual design, content development and brand positioning under a parent domain and our strengths Digital Marketing & Advertising.

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